Dr. Andy Lam, DDS

Dr. Andy Lam, DDS

Dentist
1309 Northwest Hwy, Garland, TX 75041

At a glance

4.89 stars (46 reviews)
98% are satisfied with this provider ·
Accepts 53 insurances
Aetna, BlueCross BlueShield, Cigna, Delta Dental, Guardian, more+ ·
Works at NW Dental Group
Speaks English and Spanish
1 other language spoken
4.89
46 reviews
Bedside manner
4.9
Wait time
4.9

Recent reviews

My visit was just okay. I am use to high levels of comfort during my visits to the dentist, so do keep this in mind while reading the rest of my review. The staff could have been more friendly. Once in the chair the appointment felt rushed, from the picture taking to the actual cleaning of my teeth. My teeth did not feel extremely clean like I am use to feeling. I feel the cleaning was done at a rate of about 50% of effort. I had to come home and floss and waterpik my own teeth which I felt should have been done at the dentist. Overall it was an okay experience. The technology is definitely up to date There was no entertainment or even background music in the office so it did not make the experience very comfortable and welcoming.
Verified patient
He was so detailed in everything he was going to do. When I first met him, right after speaking with him I felt so comfortable and trusted him right away.
Verified patient

Office location

NW Dental Group
1309 Northwest Hwy, Garland, TX, 75041

Andy Lam does not participate in Zocdoc to offer online booking at this time

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
Delta Dental
Guardian
Metlife
UnitedHealthcare
Aetna
BlueCross BlueShield
Cigna
Delta Dental

Popular visit reasons

Bad breath/Halitosis
Braces Consultation
Bridge
Broken Tooth
Dental Cleaning
Dental Consultation
New Patient Dental Exam (Adult)
Root Canal
Bad breath/Halitosis
Braces Consultation
Bridge
Broken Tooth

More about Dr. Andy Lam, DDS

Dr. Lam earned his Doctorate in Dental Surgery in 2000 from the University of Southern California. Dr. Lam's professional career flourishes in the South Orange County, California. Some of these areas include San Clemente, Laguna Niguel, and San Juan Capistrano. Dr. Lam and his family have recently relocated to Dallas and are now serving the Dallas and Collin County. Dr. Lam offers a full range and the highest quality of dental care for adults and children in a comfortable atmosphere by using the latest dental technology for treatments. The range of services which Dr. Lam provides range from routine preventive examinations and scaling/root planing up to full mouth reconstruction, implant placement and restoration. Dr. Lam is constantly involving himself with continuing education in order to incorporate the latest dental techniques into his practice, and to provide his patients with the highest quality of care. Dr. Lam is also a member of several professional dental associations, including the American Dental Association, the Texas Dental Association, the Dallas County Dental Society, and the Dallas Asian Dental Association.

Education & experience

Education

Dental School - University of Southern California, Doctor of Dental Surgery

Practice

NW Dental Group

Professional memberships

American Dental Association
Texas Dental Association
Dallas County Dental Society
Dallas Asian Dental Association

Background

Languages spoken

English
Spanish
Vietnamese

Gender

Male

NPI number

#1164440509

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.89
Wait time
4.91
Bedside manner
4.89
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46 reviews
Most relevant
Dr. Lam was a true professional, with modern equipment and a proficient and courteous staff. I highly recommend his office.
Verified patient
Very kind staff, they all took their time to thoroughly explain everything. Nice facilities with new equipment.
Verified patient
Dr Lam and his representatives were great treated me with the most care and kindness. Go Cowboys!!!
Verified patient
This dentist had a great bed side manner and I will be returning for future care.
Dr Lam was very helpful and professional gave me many affordable options.
Verified patient
Extremely well behaved and friendly. I highly recommend him. Fight On!
Verified patient
Very professional. Very informative. Very satisfied with all visits.
Dr. Lam was very good, he was very professional and knowledgeable.
He was very knowledgeable, patient focused , and nice .
Verified patient
Best dentist visit so far!!!! He is great with kids.
I thought he was very thorough and a great doctor.
Verified patient
My visit was just okay. I am use to high levels of comfort during my visits to the dentist, so do keep this in mind while reading the rest of my review. The staff could have been more friendly. Once in the chair the appointment felt rushed, from the picture taking to the actual cleaning of my teeth. My teeth did not feel extremely clean like I am use to feeling. I feel the cleaning was done at a rate of about 50% of effort. I had to come home and floss and waterpik my own teeth which I felt should have been done at the dentist. Overall it was an okay experience. The technology is definitely up to date There was no entertainment or even background music in the office so it did not make the experience very comfortable and welcoming.
Verified patient
He was so detailed in everything he was going to do. When I first met him, right after speaking with him I felt so comfortable and trusted him right away.
Verified patient
Andy was super expensive. He gave me many additional services which I did not want at all. I was going to take my last wisdom tooth as I have done for all my 3 other wisdom teeth. He stated that my tooth needs special treatment and need to be sewn after and would take half an hour blabla and took A LOT OF photos and x rays which charged a lot later. (Thank god I have dental insurance.) I got my last wisdom tooth taken in literally 30 seconds and I was so clear it doesn’t need so much trouble at all as they are growing the same way. Then I asked him how much it’s gonna take for taking it off and their answer was crazy cos it was more than 5 times of other doctors charged. Then I said I would do cleaning only. Then a lady came in and talked so much unprofessional and I decided to leave without doing anything. This is a crazy place, don’t go there.
Great Dentist, straight and to the point and has very competitive prices for all dental work. He is amazing and I’ve already switched my entire family (including kids) over to Dr. Lam.
Verified patient
He is very nice and friendly. The office is clean, so don't be deceived by its outside appearance. I had to go back a few times to get my issues resolved perfectly, and very satisfied with the progress.
Verified patient
I had put off going in to the dentist for 2 decades... Andy Lam and his staff were extremely professional and were able to put my worries at ease. I proceeded with quite a lot of dental work including the removal of 2 upper wisdom teeth and didn't feel any pain *(The most painful part was the numbing shot and even that was minimal!) I will not be skipping visits from this point forward. He has successfully cured my phobia of dentists :)
Verified patient
Great Doctor!
He was amazing with my 5 yr old. Made it fun even when getting a root canal, fillings, and a cap. He was very informative and engaged with both myself and my child. The staff was awesome. Very tentative, helpful, and friendly. We will be coming back.
He was absolutely amazing
Verified patient
He is very professional and articulate! I'm
Verified patient
The staff was WONDERFUL! !! I highly recommend Dr. Lam. Took my son and he really liked everyone there. Great customer service and great work.
Very professional and staff and veey helpful.
Verified patient
it was quick and the staff was amazing
Verified patient
I had a pleasant experience with the people. Everyone was very nice and helpful. The assistant and doctor were very thoughrough.The doctor explained everything clearly and simply so I was able to understand what was going on with my mouth. Overall I was very happy with my visit and would recommend this office to anyone who needs work done or for routine checkups.
Verified patient
This was our first time here. Dr. Lam has a warm demeanor and explains everything to you very clearly. My son said "I love going to the Dentist!" after we left. His staff are very attentive and polite, the office is clean and well kept. Overall, an A++ experience. We have finally found our Dentist.
Verified patient
Went great
I'm glad to have picked you as my dentist. When I broke my tooth at the start of the holiday weekend. You delayed closing the office 'til I got there. You've done beautiful work on my teeth. They've never looked better. You're very kind. I can finally trust my dentist. You are gifted in your field, perform superior work, and you have integrity.
I like that I can trust Andy Lam as my Dentist, I also like his employees customer service. I think Andy Lam is a professional and love what he does and thant makes me feel comfortable when I come to visit.
Dr. Lam did a great job with my son. He was upset about having to get the dental work he needed but Dr. Lam talked him through the procedure and made him feel comfortable.
Verified patient
The visit was wonderful! Movies for the kids and cool pictures of their teeth!!! He took his time and explained things and my daughter really liked him.
Outstanding..
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Frequently asked questions

What practice does Dr. Andy Lam work with?

Dr. Andy Lam works with NW Dental Group.

Where is Dr. Andy Lam's office located?

Dr. Andy Lam's office is located at 1309 Northwest Hwy, Garland, TX 75041.

What are common reasons for patients to see Dr. Andy Lam?

Dr. Andy Lam frequently sees patients for Bridge, Dental Cleaning, Dental Consultation, New Patient Dental Exam (Adult), and Root Canal. You can see other visit reasons for Dr. Andy Lam on their profile.

What languages does Dr. Andy Lam speak?

Dr. Andy Lam speaks English, Spanish, and Vietnamese.

How do patients rate Dr. Andy Lam in reviews?

46 patients have reviewed Dr. Andy Lam. The overall rating for this doctor is 4.89/5. They have a 4.89/5 rating for bedside manner and a 4.91/5 rating for wait time. You can read individual reviews and ratings on their profile.

Zocdoc›Garland, TX Dentists›Dr. Andy Lam, DDS

Andy Lam does not participate in Zocdoc to offer online booking at this time.