What patients are saying
Overall rating
4.39
Average wait time
4.61
Bedside manner
4.58
“very quickly got an appointment and coverage approved excellent service and very accommodating highly recommended ”
Corinne D.December 31, 2025Video visit
“Ms. Fortune was professional, incredibly patient & kind, and a wonderful listener. I already booked my one month follow up! I would highly recommend her to anyone in need of mental health counseling and/or medication guidance.
Five stars without a doubt!”
Maureen F.November 14, 2025Video visit
About Cassandra Fortune
Focus areas
Anxiety
Depression
Attention-Deficit / Hyperactivity Disorder (ADHD)
Insomnia
Bipolar Disorder
Medication Management
Clientele seen
Children (<13)
Adults (25-64)
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Identity
Gender
FemaleLanguages spoken
English
Getting to know Cassandra Fortune
I only accept straight Medicaid and other listed insurances; I am not in network with Medicaid Managed Care, such as Fidelis, MVP, Molina, Healthfirst, Emblem, or BCBS through Medicaid...
As a Psychiatric Mental Health Nurse Practitioner (PMHNP) with a Certificate in Psychiatric Mental Health Nursing from New York University, I am deeply committed to providing compassionate, evidence-based care to individuals navigating mental health challenges. With a specialized focus on medication management, I work collaboratively with patients to assess their unique needs, develop tailored treatment plans, and ensure the safe and effective use of psychiatric medications. By integrating a holistic understanding of mental health, I strive to empower patients in their recovery journey, emphasizing education, open communication, and ongoing monitoring to achieve optimal therapeutic outcomes. My goal is to manage symptoms and support patients in achieving a meaningful quality of life, fostering both emotional well-being and long-term stability.
What should a new client know about working with you?
As a Psychiatric Mental Health Nurse Practitioner (PMHNP), my primary goal is to support your mental health and overall well-being. You can expect a compassionate, collaborative, and patient-centered approach when you work with me.
What is your typical process for working with clients?
As a Psychiatric Mental Health Nurse Practitioner (PMHNP), I follow a structured yet flexible process to ensure each client receives personalized and effective care. Here’s an overview of what you can expect when working with me: Initial Consultation and Assessment, Collaborative Treatment Planning, Medication Management, Ongoing Monitoring and Adjustments,Supportive Resources andOngoing Partnership.
Is this doctor in your insurance network?
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In-network insurances
Aetna
Cigna
Medicare
UnitedHealthcare
Out-of-pocket fees and assistance
Initial session: $300 for 45 minutes
Ongoing session: $150 for 30 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
Education and background
Practice names
Education and training
- New York University, Certificate in Psychiatric Mental Health Nursing
NPI number
1205230182
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.39
Wait time
4.61
Bedside manner
4.58
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
113 reviews
Most relevant
I absolutely love Ms. Fortune she was very kind. She made me feelvery comfortable I sm so blessed to have her as her patient.
November 4, 2025David G.Verified patientVideo visit
very quickly got an appointment and coverage approved excellent service and very accommodating highly recommended
December 31, 2025Corinne D.Verified patientVideo visit
Dr Cassandra Fortune was a blessing today after my 1st. Appointment I felt so much better looking forward to my next visit
March 11, 2025Sheron P.Verified patientVideo visit
Great experience, easy to communicate with, felt very comfortable. Easy to contact which is rare. Strongly recommend.
March 20, 2025Kaltrina M.Verified patientVideo visit
Made my first psychiatry visit comfortable. They listened well, explained things clearly, and showed genuine care.
March 19, 2025Alexander K.Verified patientVideo visit
Cassandra made me feel heard, I felt very comfortable talking with her during my appointment. Would recommend.
March 22, 2025Rachel M.Verified patientVideo visit
Cassandra was very warm and kind. My daughter and I were both very comfortable with her immediately.
May 7, 2025Daniela W.Verified patientVideo visit
Appointment started on time and she was very congenial, professional, and easy to communicate with.
March 13, 2025James M.Verified patientVideo visit
No wait time, great listener. Actually cares about her patience. 100% recommend absolute blessing
March 16, 2025Amy P.Verified patientVideo visit
I highly recommend Cassandra . I was helped correctly and at a fast pace. Very professional
March 25, 2025Isaac M.Verified patientVideo visit
I really appreciated how quickly she was able to see me! Very kind and great experience
March 12, 2025Olivia A.Verified patientVideo visit
Dr.cassandra Fortune is the greatest she is a good listener and gives great advice.
Less than 1 year agoInitials hiddenVideo visit
Cassandra was great - she listened and made a recommendation based on my concerns.
March 16, 2025Theodore F.Verified patientVideo visit
Cassandra came highly recommended by other clients and I was not disappointed.
Less than 1 year agoMorris L.Verified patientVideo visit
Cassandra Fortune she’s very understanding and patient. I recommend her
May 15, 2025Anastasiia A.Verified patientVideo visit
Cassandra is so lively! I love talking to someone who just looks happy !
May 4, 2025Chloe T.Verified patientVideo visit
Very nice woman listened to my concerns. Was honest and helpful.
March 15, 2025Jyleesa R.Verified patientVideo visit
Thank you Cassandra for your kind and compassionate care. :)
April 18, 2025Sharon F.Verified patientVideo visit
Thank you for listening Cassandra. You are a sweetheart :)
Less than 1 year agoSharon F.Verified patientVideo visit
She never saw me because I gave her an 1 star rating she dropped me that is not how you treat patients she should not be allowed on here to take on new patients if she treats them that way because of that.
Less than 6 months agoInitials hiddenVideo visit
Ms. Fortune was professional, incredibly patient & kind, and a wonderful listener. I already booked my one month follow up! I would highly recommend her to anyone in need of mental health counseling and/or medication guidance.
Five stars without a doubt!
November 14, 2025Maureen F.Verified patientVideo visit
Good I will tell my friend
November 9, 2025Tasia M.Verified patientVideo visit
She’s a great listener, caring, showed her concern for me. she is a five star all the way. thank you, Cassandra I appreciate you!!
September 23, 2025Mildred R.Verified patientVideo visit
I had a wonderful experience with Dr. Fortune. She was very efficient, caring, and attentive to detail. She took the time to explain everything thoroughly and made sure I understood the pros and cons of different options before moving forward. Her professionalism and compassion really stood out, and I left feeling confident and well cared for. Highly recommend!
September 14, 2025Jeffrey F.Verified patientVideo visit
I'm thankful she's kind .
August 30, 2025Jeffrey R.Verified patientVideo visit
Fantastic service, Cassandra was able to call me in my prescription on the fourth of July when she otherwise would not have been working. Very grateful she went the extra mile! Highly recommend
August 5, 2025Andrew T.Verified patientVideo visit
Zocdoc is funny: If you were seen less than 30m of an appointment, that's 4 stars. Look, that may be the case for any type of doctor other than therapy but if it's a therapist, 30 minutes late is a BIG deal.
This therapist was 20 minutes late, minimum. Because she was dealing with a household issue. That gave me some red flags.
But then the entire reason why I saw her became a moot point. Nothing was done. No help was given. I had no anti-depressants. I have treatment resistant depression and had run out of my medication. I was desperate. This doctor never followed up on the prior auth (PA) that she swore up and down she knew how to do and could take care of fast. Never happened.
First issue was that the form she used to submit my rx had her fax number wrong. Just...what? Downhill from there. I never got my meds. Thanks for absolutely nothing.
August 1, 2025Tami B.Verified patientVideo visit
She was awesome!!
June 26, 2025Kalii J.Verified patientVideo visit
Very professional
June 23, 2025Lauren D.Verified patientVideo visit
She was a great help!!! Thank god!!!
May 20, 2025Carla S.Verified patientVideo visit
This was a refreshing and productive session. I was able to talk freely about how I was feeling at the time and Ms. Fortune listened and provided feedback that worked for me. I am grateful for her patience and knowledge. I would definitely recommend her to anyone who needs her help
May 3, 2025Leah W.Verified patientVideo visit
Usually all for black female healthcare providers. But this particular experience was disappointing.
Did not process my insurance information in advance although I provided the details. Due to that, she did not bother to communicate further making us miss my first appointment. After I corrected her on the mishap, she rescheduled for the next day in which I thought the session went well. We scheduled a follow-up for 2 weeks later.
2 weeks later, I heard nothing from her. No appointment reminders, anything. The day of our follow-up appointment, she sent no link. I texted her afterwards to address it.
Can you believe this lady did not know who I was? She asked for my name, I gave it to her and she responded a WEEK later saying we had no appointment except for the initial one that we rescheduled. My disappointment in being prescribed meds I didn’t want to take and then being ghosted and forgotten by the provider is high.
I suffer severe mental health issues and she only enhanced it.
April 16, 2025Initials hiddenVideo visit
love her ! she was so smiley and energetic!
April 7, 2025Chloe T.Verified patientVideo visit
Ms. Fortune gave me hope again last month when we had our first appointment- she listened to me, was very kind , non judgemental and understanding. To me and throughout my experience over years these are the most important qualities in seeking a provider for overall health and improvement. She made me feel comfortable and was quick to squeeze me in when I needed!
April 5, 2025Ashley J.Verified patientVideo visit
Understood my problem fully and how to help me immediately. Very friendly, open-minded , and easy to talk with. She worked with me to get the help I need. Highly recommend.
April 1, 2025Nicholas E.Verified patientVideo visit
Very sweet doctor!
March 20, 2025Kevin B.Verified patientVideo visit
Attentive, kind and professional!
March 18, 2025Initials hiddenVideo visit
I personally found Cassandra to be an intelligent, caring non-judgemental therapist that will look out for her patients wellness. I would say anyone would find her warm n easy to make them feel comfortable to talk to.
March 17, 2025Lynn C.Verified patientVideo visit
Dr was very nice and easy to talk to thete was a issue with me and the Dr kept trying for me and we eventually figured out the problem I was so grateful she saw me still just a all around good Dr and person highly recommend
March 16, 2025Nicholas P.Verified patientVideo visit
10/10
March 16, 2025Talyah L.Verified patientVideo visit
10 out of 10
March 16, 2025Talyah L.Verified patientVideo visit
Nurse Practitioner Cassandra Fortune was kind, open, interested, a great listener, made me feel better immediately. She understood what I needed, was sympathetic, and we will stay in touch.
March 14, 2025Initials hiddenVideo visit
Friendly and easy to talk to. Was about 5 minutes late to our first session together so not a great first impression in regards to that. Overall though it was a pleasant experience and I will continue to work with her.
More than 1 year agoInitials hiddenVideo visit
Absolutely love her ! Recommend to anyone
March 12, 2025Gianna Y.Verified patientVideo visit
Less than 3 months agoInitials hiddenVideo visit
Less than 3 months agoInitials hiddenVideo visit
January 19, 2026Tasia M.Verified patientVideo visit
December 30, 2025Joseph S.Verified patientVideo visit
Less than 6 months agoInitials hiddenVideo visit
Less than 6 months agoInitials hiddenVideo visit
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How soon can I make an appointment with Cassandra Fortune?
Generally, Cassandra Fortune has appointments available on Zocdoc within 1 week. You can see Cassandra Fortune's earliest availability on Zocdoc and make an appointment online.
Is Cassandra Fortune accepting new patients?
Cassandra Fortune generally accepts new patients on Zocdoc. You can see Cassandra Fortune's earliest availability on Zocdoc and schedule an appointment online.
Does Cassandra Fortune accept my insurance?
Choose your insurance plan to verify if Cassandra Fortune is in-network.
Can I make an appointment with Cassandra Fortune online?
Yes, you can make an appointment online with Cassandra Fortune using Zocdoc. It’s simple, secure, and free.
What practice does Cassandra Fortune work with?
Cassandra Fortune works with Mindful NP in Psychiatry.
What are common reasons for patients to see Cassandra Fortune?
Cassandra Fortune frequently sees patients for Anxiety, Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, New Patient Visit, and Sleep Problems. You can see other visit reasons for Cassandra Fortune on their profile.
What languages does Cassandra Fortune speak?
Cassandra Fortune speaks English.
How do patients rate Cassandra Fortune in reviews?
113 patients have reviewed Cassandra Fortune. The overall rating for this doctor is 4.39/5. They have a 4.58/5 rating for bedside manner and a 4.61/5 rating for wait time. You can read individual reviews and ratings on their profile.