What patients are saying
Overall rating
4.45
Average wait time
3.73
Bedside manner
4.54
“X-rays can be done at the office. Dr Herman was very clear about what happens next, and he answered all our questions.”
Karen H.September 15, 2024
“Felt very comfortable with the whole visit. He made sure my boyfriends injury was taken care of as fast as possible. We were able to get in to see him the same day as well. I highly recommend him. ”
John Jason F.April 16, 2019
About Dr. Donald Heitman
A sports medicine specialist, Dr. Donald Heitman looks after the communities of Brooklyn, NY, and Englewood, NJ. He earned his medical degree from New York University. Post this, he completed a residency in orthopedic surgery at Saint Luke's-Roosevelt Hospital Center. Dr. Heitman also finished his fellowship training in sports medicine at Sports Orthopedic and Rehabilitation. Currently practicing at the Center for Musculoskeletal Disorders/BP Ortho, Dr. Heitman manages a wide array of patient concerns, including gym and sports injuries, fractures, and bruises. He is an active member of many societies, such as the American Academy of Orthopaedic Surgeons, Arthroscopy Association of North America, and the American Orthopaedic Society for Sports Medicine. Certified by the American Board of Orthopaedic Surgery, Dr. Heitman is a skilled orthopedic surgeon. He spends time with his patients to explain to them their condition and provides suitable options available before moving on to surgery. He understands that patients are generally tensed about surgery, and hence with his jovial and friendly attitude he calms their nerves and makes them feel at ease.
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In-network insurances
99% of patients have successfully booked with listed insurances
Dr. Donald Heitman has 150+ in-network plans.
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Pain in joint
Arthritis
Rotator cuff injury
Joint injury due to trauma
Knee joint injury
Fracture/dislocation treatment pelvis/hip/femur
Pain in joint
Arthritis
Rotator cuff injury
Joint injury due to trauma
Office locations
The Center for Musculoskeletal Disorders / BP Ortho (1 of 3)
177 N Dean St, Ste 301, Englewood, NJ 07631
The Center for Musculoskeletal Disorders / BP Ortho (2 of 3)
158-16 79th Ave, Fl 1, Fresh Meadows, NY 11366
The Center for Musculoskeletal Disorders / BP Ortho (3 of 3)
1414 Newkirk Ave, Brooklyn, NY 11226
1 of 3
Education and background
Practice names
Hospital affiliations
- Englewood Hospital and Medical Center
- Forest Hills Hospital
- Lenox Hill Hospital
- The Mount Sinai Hospital
- Hudson Regional Hospital
Board certifications
- American Board of Orthopaedic Surgery
Education and training
- Medical School - New York University, Doctor of Medicine
- Sports Orthopedic and Rehabilitation Medicine Associates, Fellowship in Orthopedic Sports Medicine and Arthroscopy
- Saint Luke's-Roosevelt Hospital Center, Residency in Orthopedic Surgery
- Saint Luke's-Roosevelt Hospital Center, Internship in General Surgery
- Cornell University (Bachelor's)
Professional memberships
- American Academy of Orthopaedic Surgeons
- Arthroscopy Association of North America
- American Orthopaedic Society for Sports Medicine
Languages spoken
- English
Provider's gender
Male
NPI number
1780845636
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.45
Wait time
3.73
Bedside manner
4.54
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
116 reviews
Most relevant
X-rays can be done at the office. Dr Herman was very clear about what happens next, and he answered all our questions.
September 15, 2024Karen H.Verified patient
I would say neutral because I could not understand the root cause of my coccyx area pain through the conversation
February 17, 2015Shrilaxmi P.Verified patient
He is an outstanding doctor. He listen very intenitively. So much appreciated. He knew what I was feeling.
March 1, 2019Gloria S.Verified patient
Horrible wait time. I had consulted him twice and had to wait for almost 2 hours on both the occasion.
More than 1 year agoSurya K.Verified patient
Very helpful polite and the staff is excellent. Very professional..... I highly recommend this office
March 26, 2019Matthew M.Verified patient
very attentive,very informative and devised a plan of action to fix ailment in first visit.
February 12, 2015Kevin M.Verified patient
He was thorough and listened well to my concerns. Would definitely visit him again.
February 8, 2016Melvin R.Verified patient
Brilliant - great experience, nice people from recpetion to radioalogy and nice doc
August 19, 2015Ritesh P.Verified patient
if doctor Donald Heitman recommends a surgery for you, get a second opinion.
More than 1 year agoInitials hidden
Another insurance Doctor...,will wait 3 to 4 weeks before ordering an MRI.
April 18, 2016Michael M.Verified patient
I felt he was very experienced and qualified and his staff very professional
February 5, 2016Marlene D.Verified patient
Doctor was good
But wait is always 3-4 hours after appointment time given
More than 1 year agoInitials hidden
Really good manner about him and evaluation was direct and to the point!
July 8, 2014John M.Verified patient
Excellent doctor, once I got in to see him. The wait was very long.
More than 1 year agoInitials hidden
Excellent explanation if my problem and a clear plan if action
More than 1 year agoInitials hidden
Doctor seems very knowledgeable and answered all my questions.
February 16, 2019Jorge S.Verified patient
the visit was ok.. since this was my first visit.. too early.
July 9, 2015Nikunj G.Verified patient
A 15 minute appointment took an hour and a half to complete.
More than 1 year agoInitials hidden
10 mins appointment took a lot of time.
Doctor was good.
More than 1 year agoInitials hidden
Waiting time during the appointment was a little long.
More than 1 year agoInitials hidden
Doctor was kind and attentive, little to no wait time.
February 19, 2019Marisa O.Verified patient
Very attentive doctor.
November 20, 2025Initials hidden
I waited over 2 hours! The doctors bedside manner was awful! I called prior to my appointment and asked if they did X-rays, and I was told yes. He tells me no, they don't do X-rays!! His course of treatment was ridiculous!! I wouldn't recommend anyone going there!
September 28, 2025Margaret S.Verified patient
Yes ??
August 10, 2025Gloria K.Verified patient
Excellent
May 28, 2019Serge M.Verified patient
Felt very comfortable with the whole visit. He made sure my boyfriends injury was taken care of as fast as possible. We were able to get in to see him the same day as well. I highly recommend him.
April 16, 2019John Jason F.Verified patient
This was one of the most unpleasant experiences I have ever had with a doctor. I went for a knee problem. He told me I was fat. I wouldn't recommend this doctor to my worst enemy.
December 6, 2016Initials hidden
Very thorough examination. Very friendly staff.
April 1, 2016Stan I.Verified patient
Dr. Heitman was friendly and thorough.
February 25, 2016Rebecca M.Verified patient
Unfortunately I've been to a lot of orthopedists for injuries and know the drill. Dr. Heitman was knowledgable and confident. So far so good! Staff was pleasant and efficient, verified appointment time.
January 27, 2016Paul E.Verified patient
Great Doctor who listens to your concerns.
December 31, 2015Yang L.Verified patient
I was very pleased with my visit, everyone was helpful! Dr. Heitman gave me his time, attention, and his help with my problem...I would refer him to everyone I know. Thank You
July 27, 2015Margaret C.Verified patient
Doctor is very knowledgeable and helpful. The wait times have been consistently long. This has been the longest wait time. Took me in 4:15 PM for a 3:30. It is now 5:31 and have not seen the doctor yet
January 13, 2015Initials hidden
Wait time was Worst...I was waiting in a room without any updates from the receptionist..finally I had to leave the hospital without seeing the doctor...Even in my previous appointments I had to wait for more than an hour and today it turned out to be even worst...I see no sense in scheduling an appointment.
More than 1 year agoInitials hidden
Very professional. Great sports focus and geared my treatment around what I wanted in order to continue to compete in my sport.
Understands people who train and compete and what's important in recovery.
Glad I came here
October 23, 2014Initials hidden
Very knowledgable and quick to get to a diagnosis. He gets a PA to see you first and go over the particulars, so as not to waste your time.
More than 1 year agoInitials hidden
yes...PA came in first then doc after my xrays...normal amoutn of witing time for a specialst. doc gave me amount of time that i needed answered all my questions, various tests.
August 26, 2014Brandon W.Verified patient
Caring
March 24, 2014Lorie T.Verified patient
they should not offer 8 AM appts, or could have at least called to tell me office was not opening until later - unprofessional for multiple patients to be sitting in an empty office. they blamed traffic but i came from NJ and had no trouble so this excuse is unacceptable. was very confused about where to go and the phone number did not know he worked at this address. also, was sent for an unnecessary x-ray next door and was left alone to change with a computer logged in! the MA did not even bother to log out or close out another patient's chart, luckily i am not a thief - but that is very careless and anti-hipaa.
More than 1 year agoInitials hidden
Bedside manner was poor. He really didnt take enough time to really understand my complaint. Not going back for my follow up. Plus, never got a call to confirm my appointment.
More than 1 year agoInitials hidden
Incredibly long wait time. Doctor was nice, but to wait 1.5 hrs for a 5 minute visit is pretty ridiculous. While I was waiting I heard him outside my door having social conversations with his colleagues. Boo.
More than 1 year agoInitials hidden
Their location in NYC is up and coming, so I understand that the office was extremely sparse and there would be a few hiccups. However, they use the urgent care next door for X-Rays, so I had to pay two co-pays - think they should have notified me about this when I confirmed the appointment. Also - Dr. Heitman splinted me up and had me report back in a few weeks with no indication or what the problem was (besides that is was not broken) or what the next steps could be - think there could have been some more thoroughness esp considering the wait.
March 12, 2014Initials hidden
The visit went great.
August 29, 2013Initials hidden
Very good visit. Very attentive doctor. Good advice.
Improvement recommended - the documents filled out on zocdoc aren't the ones they use themselves (so you still need to fill out a few pages of docs). Would be much more efficient if the docs filled out online are the ones they could use.
Also - still a mix up with my prescription. Never got phoned in to pharmacy and still waiting for a call back to remedy after two phone calls in two days. Operations within office seem to need some fine tuning, albeit everyone is very nice.
November 19, 2013Initials hidden
Great
More than 1 year agoInitials hidden
Less than 1 month agoInitials hidden
Less than 6 months agoInitials hidden
December 10, 2025John J.Verified patient
November 8, 2025Marie C.Verified patient
November 7, 2025Christopher B.Verified patient
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How soon can I make an appointment with Dr. Donald Heitman?
Generally, Dr. Donald Heitman has appointments available on Zocdoc within 1 week. You can see Dr. Heitman's earliest availability on Zocdoc and make an appointment online.
Is Dr. Donald Heitman accepting new patients?
Dr. Donald Heitman generally accepts new patients on Zocdoc. You can see Dr. Heitman's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Donald Heitman accept my insurance?
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Can I make an appointment with Dr. Donald Heitman online?
Yes, you can make an appointment online with Dr. Heitman using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Donald Heitman affiliated with?
Dr. Donald Heitman is affiliated with Englewood Hospital and Medical Center, Forest Hills Hospital, and Lenox Hill Hospital.
What practice does Dr. Donald Heitman work with?
Where is Dr. Donald Heitman's office located?
Dr. Donald Heitman has 3 office locations, including in Fresh Meadows, Englewood, and Brooklyn, view full addresses on Dr. Heitman's profile.
Which board certifications does Dr. Donald Heitman have?
Dr. Donald Heitman is certified by American Board of Orthopaedic Surgery.
What are common reasons for patients to see Dr. Donald Heitman?
Dr. Donald Heitman frequently sees patients for Arthritis, Orthopedic Consultation, Physical Therapy Consultation, Sports Injury, and X-ray. You can see other visit reasons for Dr. Donald Heitman on their profile.
What languages does Dr. Donald Heitman speak?
Dr. Donald Heitman speaks English.
How do patients rate Dr. Donald Heitman in reviews?
116 patients have reviewed Dr. Donald Heitman. The overall rating for this doctor is 4.45/5. They have a 4.54/5 rating for bedside manner and a 3.73/5 rating for wait time. You can read individual reviews and ratings on their profile.