What patients are saying
Overall rating
4.03
Average wait time
4.23
Bedside manner
4.18
“The doctor was great but the process was not helpful at all and I was not able to get any medication or help. ”
Jessica S.November 21, 2024Video visit
“I will definitely use them again, she listened and took care of me and there was no wait ,they definitely have your best interest at heart! ”
Carol W.November 18, 2024Video visit
About HelixVM Virtual Care
Please note: Once a request is made on Zocdoc, a text message will be sent to complete your registration for HelixVM. The appointment is NOT confirmed until registration is completed. Please be sure to have your insurance and credit card nearby.
HelixVM is a Virtual Medicine Practice building the future of virtual care. With nearly 30 years as a leader in the healthcare industry, we understand that the old healthcare model can be frustrating and confusing. We believe a seamless healthcare experience with faster treatment leads to happier and healthier patients and communities. Our cloud-based platform allows patients to see a provider and have a prescription delivered to their local pharmacy within hours, all from their phone. The experienced, board-certified medical team on the HelixVM marketplace follows all HIPAA requirements to protect patients’ personal health information. We accept most major medical insurance. Providers adhere to all state and federal laws regarding the dispensing of controlled substances via telehealth.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Background
Practice names
Languages spoken
- English
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.03
Wait time
4.23
Bedside manner
4.18
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1607 reviews
Most relevant
I was unable to video call. I called the number they provided multiple times and no one answered or reached out at all.
Less than 1 year agoInitials hiddenVideo visit
I had trouble connecting with the medical care team and no one reached out.
There was no way to speak to a real person.
March 7, 2025Teneshia M.Verified patientVideo visit
I never had my appointment no one contacted me and I can’t contact the office with the number that was provided to me
More than 1 year agoInitials hiddenVideo visit
I booked early in the morning for a late afternoon appointment, and they never reached out or answered my calls….
January 2, 2025Kelsey W.Verified patientVideo visit
I waited for over an hour and still didn’t get to talk to anyone. Might as well go to an in person urgent care.
January 3, 2025Stacy S.Verified patientVideo visit
No link. Terrible. Did not get seen at all and waited for hours. Called the line and no help was provided
March 2, 2025Addy C.Verified patientVideo visit
I did everything to get the appointment just to not have an appointment. Ridiculous they better not charge me
December 11, 2024Olivia T.Verified patientVideo visit
The doctor was great but the process was not helpful at all and I was not able to get any medication or help.
November 21, 2024Jessica S.Verified patientVideo visit
They cancelled my 16:45 appointment out of nowhere at 16:30 and didn’t tell me why and didn’t update zocdoc
November 20, 2024Caidyn E.Verified patientVideo visit
Experience was simple and quick for what I needed. Still waiting for my Return to Work note I was told her team would provide
March 6, 2023Anthony D.Verified patient
It was fast and easy to find an available provider for an appointment within an hour. Provider was kind and very helpful.
July 10, 2023Miriam C.Verified patientVideo visit
I had no wait time and the provider was thorough and accurate she sent my prescription and I had it less than 30 mins after.
August 24, 2022Kiari Akisha Lee L.Verified patient
I was pleased with this dr. He took the time to ask the appropriate questions and were pleased with the care we received .
January 12, 2023Timothy H.Verified patient
Fast service. Was able to identify the issue immediately and prescription sent to my pharmacy right after the session.
April 24, 2023Steve O.Verified patient
Super friendly and understanding. The truth is the virtual visit was better than my usual in person Dr
October 6, 2024Steven S.Verified patientVideo visit
I was skeptical at first, but I feel like this service saved my life. Beyond grateful for such a quick appointment
September 15, 2023Anna I.Verified patientVideo visit
This was a video visit with a nurse practitioner. She was very professional, caring, and had a great bedside manner.
April 3, 2023Nicholas B.Verified patient
My visit was great, Provider was very attentive to my needs and the process was easy. I would see her again! Thank you.
More than 1 year agoTL
Needed meds quick for a UTI. Very quick, very simple, insurance was accepted. I saw Leona Sweeting and she was nice.
March 12, 2023Portia E.Verified patient
I was never sent information on how to join my appointment. When I called I didn’t receive any help.
September 11, 2024Initials hiddenVideo visit
No one ever showed up for the call, made a new appointment later and they still didn’t show up!
November 30, 2024Sarah R.Verified patientVideo visit
She was very patient and kind. Able to talk freely with her. Script was sent directly to the pharmacy. Very happy.
March 24, 2022Linda B.Verified patient
They never reached out to me for my visit I had no way to contact them other than leaving a message
September 10, 2024Noelle K.Verified patientVideo visit
Good doctor. Definitely recommend for my family and friends. He helped me with my migraines and I’m glad I saw him.
February 11, 2023Sophia M.Verified patient
Doctor was very thorough and made sure to ask a lot of questions so he could best assist me with my conditions.
December 10, 2022John S.Verified patient
Super nice and was definitely able to fit my needs and making sure I have the right medication to help my problem
September 6, 2022Eryka M.Verified patient
Super sufficient and professional. It was painless to speak to a professional that really understood my Needs.
December 3, 2022Latanya P.Verified patient
Even tho our timelines were different he still made room for my appointment I really appreciate that about him.
November 23, 2022Denzel Q.Verified patient
She was extremely knowledgeable, very kind, understanding, professional, and just overall a pleasure to talk to.
March 30, 2022Jaime P.Verified patient
Fast appointment and received my Rx refill quickly and received follow up care once my lab results were back.
More than 1 year agoHC
It never came thru, I waited on the video call. I tried to download it, but it didn't work
October 2, 2024Alphonsa S.Verified patientVideo visit
she was very sweet she had a great bedside manner very easy to talk to I would definitely go see her again
January 25, 2023Brenda R.Verified patient
No one showed up on my first scheduled appointment but I was rebooked and all went well.
September 7, 2024Elizabeth L.Verified patientVideo visit
Excellent appointment excellent communication I received exactly does it look like in terms of service?
May 15, 2023Initials hidden
it was easy and simple. the doctor's instructions were clear. I didn't try the prescribed medicine yet
May 3, 2023Mohamed G.Verified patient
His beside manner was awesome, I travel for work so finding a good provider is sometimes hard. Thank you
January 4, 2023Takea M.Verified patient
Did not send me anything to prepare for my appointment as well as how to log on.
More than 1 year agoInitials hiddenVideo visit
Didn’t send the email for the video visit and you can’t call to talk to anyone
January 2, 2025Clarissa G.Verified patientVideo visit
This was the worst’s experience I have ever had. Do not waste your time.
March 19, 2025Brandon W.Verified patientVideo visit
they never called
with info for
virtual and they did not pick up phone or email back
July 13, 2024Robyn L.Verified patientVideo visit
Was not called or given any information for my video visit. Poor communication.
More than 1 year agoInitials hiddenVideo visit
My visit was virtual which was very helpful because health care urgent care is 1.5 hours from me.
March 26, 2023Kathie S.Verified patient
My first virtual visit. Not bad just used to seeing doctor take my vitals. Something to get used to.
August 5, 2022Thomas C.Verified patient
nice and fast and no nonsense for when you're not well but unable to go to the doctor in person.
February 21, 2023S'ha S.Verified patient
never sent me a link or reached out in any way to confirm my appointment
February 4, 2025Elijah N.Verified patientVideo visit
Never sent the info or link on how to join. Help number didn’t help either
January 2, 2025Aubrie B.Verified patientVideo visit
Dr.Bellini who works in office was very attentive and understanding. He knew the treatment I needed.
June 29, 2022Phachle A.Verified patient
I did a virtual visit. I would not recommend again. I felt rushed and he wasn’t very friendly.
More than 1 year agoInitials hidden
I am more than satisfied with the service you have given and I will refer you to my wife.
Thank you.
February 21, 2022Ruben D.Verified patient
She was absolutely amazing! Explained everything and listened to my needs. Highly highly recommend!
May 25, 2022Heather B.Verified patient
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How soon can I make an appointment with HelixVM Virtual Care?
Generally, HelixVM Virtual Care has appointments available on Zocdoc within 1 week. You can see HelixVM Virtual Care's earliest availability on Zocdoc and make an appointment online.
Is HelixVM Virtual Care accepting new patients?
HelixVM Virtual Care generally accepts new patients on Zocdoc. You can see HelixVM Virtual Care's earliest availability on Zocdoc and schedule an appointment online.
Does HelixVM Virtual Care accept my insurance?
Choose your insurance plan to verify if HelixVM Virtual Care is in-network.
Can I make an appointment with HelixVM Virtual Care online?
Yes, you can make an appointment online with HelixVM Virtual Care using Zocdoc. It’s simple, secure, and free.
What practice does HelixVM Virtual Care work with?
HelixVM Virtual Care works with HelixVM.
What are common reasons for patients to see HelixVM Virtual Care?
HelixVM Virtual Care frequently sees patients for Allergy Consultation, Arthritis, Illness, Pediatric Consultation, and Sleep Problems. You can see other visit reasons for HelixVM Virtual Care on their profile.
What languages does HelixVM Virtual Care speak?
HelixVM Virtual Care speaks English.
How do patients rate HelixVM Virtual Care in reviews?
1607 patients have reviewed HelixVM Virtual Care. The overall rating for this doctor is 4.03/5. They have a 4.18/5 rating for bedside manner and a 4.23/5 rating for wait time. You can read individual reviews and ratings on their profile.